Sell My Car to the UK's 1st online car buying service. Established 1999.

We will buy any car whatever the make, model, mileage, age or condition.
We collect every car for free

Frequently Asked Questions

Privacy

Why do you need my email address and telephone number?

We need your email address as we send you the valuation link via email, once your purchase offer has been calculated. We ask for your telephone number as we can send the valuation and any appointment information via SMS text messaging, so it is automatically stored on your phone. It also makes communication much easier if we need to clarify any vehicle specification details before valuing your vehicle. Please note, we fully adhere to the 1998 Data Protection Act and will not divulge any of your personal details for any other purpose other than the purchase of your car.

Why do you need my correct collection postcode for initial valuation?

The correct postcode is vitally important to us. We can only accurately value your vehicle based on the postcode your vehicle needs collecting from. It can be any mainland UK postcode but to accurately value your vehicle including our free collection service, we must know how far one of our 300 operators must travel to and from. We try to offer the best price to all our visitors and giving us the correct postcode in the first instance will guarantee the logistics costs included in the price we have offered for your vehicle. If the postcode is altered after initial valuation, then our valuation may also change. Please note, we fully adhere to the 1998 Data Protection Act and will not divulge any of your personal details for any other purpose other than the purchase of your car.

How often will SellyourJamjar contact me?

If you have not accepted our valuation, we will contact you via email and SMS text messaging (if you have given us your mobile number) with details of your valuation and 1 follow up valuation reminder. If you have agreed the sale of your vehicle, our chosen and normally our closest operator to your given postcode will contact you within 3 working hours of your confirmation of your intended sale to us, for collection arrangements and payment details directly with you. Our operator may also speak to you during the process for additional direction details or any queries we have about vehicle paperwork or changes to the time schedules. Please note, we fully adhere to the 1998 Data Protection Act and will not divulge any of your personal details for any other purpose other than the purchase of your car.

Valuation Conditions

How long does my purchase offer remain in effect?

We are so confident that you will recognise the difference between our service and our competitors we will honour and have extended our valuation period to 7 days, just to prove it to you. We do not hike your car's value initially just to get you to bring the car to us. We do not then reduce the price on inspection for unnecessary reasons in the hope you will accept a much reduced offer having already wasted your time, arranging additional transport and travelling costs. You do have an option. We will make the process easy, secure, free and convenient. If this has happened to you, we will be pleased to honour our initial valuation for 7 days, so please bear our promises in mind if you find yourself in this situation, it is not uncommon. All of our service advantages will remain at no extra charge, free UK collection and free 3 minute secure payment. We remain committed to delivering the securist and most convenient online purchasing service anywhere in the UK since 1999.

My initial valuation has expired and is now older than 7 days, can I get a new one?

Yes, certainly. Please visit the homepage and re-enter your registration number, you can either click the ‘value my car’ button which will start the process from the beginning, or, you can click on ‘retrieve previous value’ which will let you edit only previously entered details, such as mileage only. This will take even less time than the usual 33.3 seconds initial entry. All vehicle details will be removed after 28 days and a valuation will need to be entered after this time.

Road Tax

How do I get my road tax refunded?

You are entitled to a road tax refund on any full remaining months left on your road tax, which will automatically be refunded to you by the DVLA. They will send the refund to the car owner’s address on their records, so it’s important that you keep them up to date. You can also sell your car with no road tax on it.

Categories Of Vehicles Purchased

Do you buy insurance write offs?

Yes, use this website to value your car in the normal way, making sure you indicate your car is an insurance write-off during the refine vehicle step of our valuation process, and you can easily sell your written off car to us.

Do you buy non-running, end of life vehicles or scrap vehicles?

Yes, use this website to value your car in the normal way, making sure you indicate your car is an insurance write-off during the refine vehicle step of our valuation process, and you can easily sell your written off car to us.

Do you buy extremely expensive prestige and exotic sports cars?

Yes we do. We have built up a large and very experienced team which values all vehicles covering all market sectors. This includes a team for exactly this market place. Our prestige team includes 4 independent purchasers covering the whole of the UK who know all market trends and excel in giving our users the highest possible valuations and most convenient service anywhere in the UK. One of our team will contact you personally in the first instance and we will give you there information at your 1st visit to the site.

You have re-directed me to another company?

Yes we may do from time to time. On the occasions where we feel that a sister or partner company can offer a higher valuation than we currently can, then we will give you the option of receiving their valuation. We ultimately aim to give the best price for each visitor to our site and believe it offers a more complete service. It also allows us to make sure that we understand each market sector and use the experience and expertise of professionals fully established for each vehicle type. Each partner site has been fully vetted to reflect our own principles and services including free UK collection, no administration fees and no hidden bank charges. If you decide to accept their offer you will then be agreeing to their terms and conditions and not ours. **We cannot guarantee free bank transfers for non-runner, scrap or end of life vehicles.

Accepting the Offer, Payment And Collection

I want to accept, what do I do next?

You simply press Accept at the purchase offer page and make your way through to the Handshake section which will take you 30 seconds to complete. We do the rest. We cannot accept your offer over the phone for you unfortunately. We have a company and privacy statement policy in place which means only the customer offering their vehicle can enter, edit and agree the value and/or sale of their vehicle. Tell us when and where you would like us to collect the vehicle and we will do the rest including arranging payment for the vehicle.

What happens next?

One of our 300 operators around the UK, (probably the closest one to your postcode entered) will contact you to arrange a convenient time and date for collection, normally within 3 working hours. He or she will also confirm with you that all required paperwork is present with the vehicle including the vehicle’s V5c registration document and any valid MOT or Service History you have entered previously that the vehicle has present. An HPi check will be carried out behind the scenes on your vehicle and our operator will arrange and confirm bank transfer details with you for your 3 minute free bank transfer once this has been completed. *We cannot guarantee bank transfer for all scrap or end of life purchased vehicles.

Will you attempt to take the vehicle away before payment?

We will not attempt to take the vehicle until you are happy you have been paid for the vehicle.

Will the car be driven away or collected on a truck?

It could be either but it is normally down to how you have described the vehicle. If you have told us the vehicle is a non-runner or an end of life or scrap vehicle then it will most definitely be a truck that collects. Most of our operators purchasing high end prestige and sports vehicles use only trucks but mainly they are driven back to base.

I am not the owner of the vehicle, can you pay me?

No. We can only pay monies to the legal owner of the vehicle. If you are acting as an agent or an executor of an estate on behalf of the owner then we will only make payment to the legal owners instructed bank account.

Can you collect my vehicle at the weekends or evenings?

Yes of course and payments can also be made at any time. Please bear in mind that weekends are usually booked first so please be patient if you cannot get a weekend appointment. However we will endeavour to collect and pay for the vehicle at a convenient time for you.

Would your operators like a cup of tea?

That would be very nice, thank you.

Condition Appraisal

Why do you need this condition information?

We need to establish a true and fair reflection of the vehicles overall mechanical and exterior condition. Once we have this information and we agree with you that this is correct, the figure we quote will guaranteed to be our purchase price. The appraisal section will ask you to complete information about vehicle defects. The original offer price will only be adjusted if your vehicle has any mechanical, electrical, glasswork or bodywork defects.

What happens if I miss something?

We are purely trying to establish a true and fair reflection of your vehicles condition. If you miss an odd chip or a tiny scratch we will not change our purchase offer price. However we are after a true and fair reflection of the vehicles condition. If this is obviously not the case we will need to restructure our offer accordingly

Can you cancel the agreed purchase of my vehicle based on an incorrect appraisal?

Simply put, yes we can and we do reserve the right to cancel any agreed purchase offer at any time throughout the process. Obviously we enforce this right as seldom as we can and it is extremely unlikely. If the appraisal does vary from your original description we will always attempt to offer a revised and fair valuation, in accordance with the true overall condition of your vehicle.

Outstanding Finance

I have an outstanding loan or hire agreement on the vehicle.

This is not a problem and will not affect the purchase offer. We will pay you for the vehicle via bank transfer in the usual way but reduce the balance given to you by the current outstanding value of the finance settlement still owed to the relevant bank, finance or leasing company. The total outstanding finance settlement figure will be sent to the relevant bank, finance or leasing company directly then giving us full title to the vehicle. You will need to provide us an up to date finance settlement figure at the time our operator contacts you to arrange collection and payment details with you so we can calculate how much we are paying you and how much we are paying the outstanding bank, finance or leasing company. We do not charge any additional fees for sending an additional payment to the bank, finance or leasing company.

The outstanding finance is more than the value offered.

This will not affect the purchase offer. We will settle the outstanding finance in full, however as this would result in us holding the negative equity we require the following; In these circumstances we require payment by you to cover this negative equity which will be needed by bank transfer before we pay the whole outstanding finance due to the relevant bank, finance or leasing company. We will then settle the total outstanding finance settlement to the relevant bank, finance or leasing company directly and in full. You will need to provide us an up to date finance settlement figure at the time our operator contacts you to arrange collection and payment details with you so we can calculate how much we require from you and how much we are paying the outstanding bank, finance or leasing company. We do not charge any additional fees for sending payment to the bank, finance or leasing company.

Who gains the outstanding finance settlement figure?

You will have to gain the outstanding finance settlement figure from you relevant bank, finance or leasing company as they are not legally allowed to give us details of your account with them. We automatically check each vehicle for any outstanding finance agreements registered against it, using either HPi and/or experian data checks so it will be impossible for us to purchase your vehicle until we can guarantee the outstanding finance has been settled or cleared from their registers. A representative will contact you shortly after acceptance of the agreed sale and will talk you through the required process.

"I needed a quick and easy way to sell my car. Sell Your Jamjar provided an excellent service."

"My car needed repair in which i did not want to undertake. Want to sell my car. Sold it to Sell Your Jamjar. Collected my car with the faults declared, paid me a very generous price with a instant payment. Superb service."

"My car was not in the best condition, this made it very hard to sell, but Sell Your Jamjar offered me a price I was happy with and collected within 24 hours."

"Sell Your Jamjar collected my car when it was best for me, there was no pressure on the day and I was very happy with the price. Thanks again."

"I needed to sell my car quickly, Sell Your Jamjar offered a no hassle service, collected and paid within a day of entering my details online."

"I was really happy with Sell Your Jamjar, they quoted me a price online and my car was collected within 24 hours. Easy simple and pleasent process."

"Sell Your Jamjar gave me a good price for my car, they came at a time and a date which suited me, and the payment was in my account in 2 minutes. Excellent service."

"Quick and polite service. No haggling on the day. Would recommend to anyone wanting to sell their car hassle free."

"It was great to actually talk to someone regarding my car instead of just the automated system like other buying sites. This way I got the best price for my car. Sell Your Jamjar explained everything I needed to know, and car collected within 24 hours."

"Sell Your Jamjar gave me an excellent price and collected my car within 24 hours. Easy way to sell my car."

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"I was unsure where to value my Porsche as many other buying sites were offering a very low price. Sell Your Jamjar offered me a great price so I sold it to them and they collected the car within 24 hours with no haggling. Very pleased with the service."

"Sell Your Jamjar collected my car within 48 hours of me entering my details on to their website site. I would recommend them to anyone wanting to sell their car as it was so quick and easy."

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"Collected my car within 48 hours of me entering it onto the site, would recommend to anyone wanting to sell their car quick and easy."

"Sell Your Jamjar collected my car within 48 hours of me entering my details on to their website site. I would recommend them to anyone wanting to sell their car as it was so quick and easy."

"I was offered a great price and it was definitely the easiest way to sell your car quickly. I will definitely use them again."

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