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Is it time to clean up your van or get a new one?


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Is it time to clean up your van or get a new one?

A study by a fleet management business has discovered that 90 per cent of people who were questioned in their survey feel that tradespeople need to improve the appearances of their vans.

Lex Autolease's research showed that 63 per cent of consumers would not rehire a tradesperson if the company's van was dirty or in a poor condition.

The survey highlights that tradesmen in the UK could be ignoring the importance of keeping a clean and tidy van when they visit customers' homes which could affect their chances of gaining repeat business.

Respondents said that 'condition of repair' was the most important consideration in forming a customer's first impression of a tradesperson and they associated a van that had not been looked after with a poor level of service. The report also highlighted that vans that did not have clear signage - or none at all - would also likely be turned away for any future work by that consumer.

Next came the cleanliness of the van with around one in four (26 per cent) of those people questioned stating that they would link a dirty or neglected van once again to poor service. Over a third or 38 per cent said that a new van would make them believe that the tradesperson was experienced at their job.

People that live in East Anglia had the strongest views on whether the condition of vans would affecting whether they would rehire a tradesperson with 71 per cent saying that it would followed by London and Yorkshire (both 67 per cent). However customers in the North East (58 per cent), Scotland (56 per cent) and Wales (51 per cent) were less concerned about the appearance of a tradesman's van.

Incredibly, nine per cent of respondents said they had asked a tradesperson that they no longer wanted them to carry out any work for them due to the appearance of the van. Seven per cent admitted telling a tradesman not to park their van outside their house and move.

Unlike some of those people questioned by Lex Autolease, at Sell Your Jamjar, we are not concerned by the condition of your van. In fact, we will buy any van regardless of its make, model, age or mileage. We will even save you the trouble of dropping off to us - we will collect it from your home or place of work at no extra cost. So if you are looking to sell your van online, then value your van with us today.

You may find a new or used van will increase your chances of getting repeat business. Otherwise, it may be time to take it your local garage for some essential repairs - or just the car wash!

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